Terms of service
Welcome to Brillion Style Craft. These Terms and Conditions govern your access to and use of our website. By purchasing from our store, you agree to follow all terms mentioned below. Please read them carefully before using our services.
1. General Information
Brillion Style Craft is an online marketplace offering curated lifestyle and home-related products sourced from verified suppliers. By accessing or using our website, you accept all terms, policies, and notices stated here.
2. Eligibility
You must be at least 18 years old to place an order on our website. Minors may use the platform under parental supervision.
3. Products & Availability
- All products listed on the website are subject to availability.
- We reserve the right to add, remove, or modify products at any time.
- Colors, images, and descriptions may slightly vary due to screen differences.
4. Pricing & Payments
- Prices displayed on the website are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change prices without prior notice.
- Payment must be made through secure payment gateways such as Razorpay.
- We do not store or collect any payment card information.
5. Order Confirmation
Your order is considered confirmed only after payment is successfully processed and you receive an order confirmation email or SMS.
6. Shipping & Delivery
Shipping timelines, charges, and details are provided in our Shipping Policy page.
Delivery times may vary based on location and courier partner availability.
7. Cancellation Policy
You may request cancellation under the following conditions:
• Cancellation Before Shipping
- Orders can be cancelled within 12 hours of placing them.
- To cancel your order, contact us at:
Email: KuchuPawHugsTails@gmail.com
Phone: 8178096512
• Cancellation After Shipping
- Once an order has been shipped, it cannot be cancelled.
- You may request a return after receiving the product (as per the Return & Refund Policy).
• Order Cancellation by Brillion Style Craft
We reserve the right to cancel orders if:
- The item is out of stock
- Incorrect shipping details are provided
- Payment is incomplete or suspicious
- Any unforeseen issue occurs
A full refund will be processed in such cases.
8. Return & Refund Terms
Returns are accepted only for damaged, defective, or incorrect items.
You must contact us within 48 hours of delivery with clear photos/videos as proof.
Refunds will be processed within 5–7 business days after approval.
9. User Responsibilities
- Provide accurate and complete information while placing orders.
- Do not use the website for fraudulent or illegal activities.
- Do not misuse, copy, or reproduce website content without permission.
10. Intellectual Property
All logos, product descriptions, brand names, images, and website content belong to Brillion Style Craft. Unauthorized use or duplication is strictly prohibited.
11. Limitation of Liability
Brillion Style Craft is not responsible for:
- Delays caused by couriers
- Damage caused after delivery
- Technical errors on the website
- Any indirect loss or inconvenience caused
12. Privacy & Data Protection
Your data is protected according to our Privacy Policy. We do not sell or misuse customer information.
13. Changes to Terms
We may update, modify, or revise these Terms & Conditions anytime without prior notice. Users are advised to review this page periodically.
14. Contact Details
If you have questions about these Terms & Conditions, contact us at:
Email: KuchuPawHugsTails@gmail.com
Phone: 8178096512
Address: 746P Ground Floor, Sector 46, Faridabad, Haryana – 121001